Insurance companies make billing errors. When they do, it should not cost you money, but it may.
We urge you to take some time now to audit your monthly benefits bills. While we all work hard to ensure accuracy each month, mistakes are made – and are more common than we prefer.
It is up to you as the employer to ensure that your bills are accurate. Do not rely on the insurance company to find their own errors -- neither rely on them to adjust your bill. This is especially true when you have already paid premiums that the insurance company improperly billed.
Even if the insurance company made a billing error that improperly costs you money, if it is too old – more than 60 days – you are not likely to get a credit. This wastes your insurance premium dollars and negatively affects your bottom line.
Compare your insurance billings for 2022 with your payroll register. Make sure that you are not paying for anyone who is no longer employed by you. Make sure the insurance company is billing at the agreed-upon rate.
If you find any errors, contact our office right away at 651.702.5626 or email to ClientServices@SailerBenefit.com.