When we start working with a new client, one of the first things we hear about are the challenges they experienced in managing their previous benefits program. From coordinating open enrollment for their staff to explaining plans to onboarding new employees, there’s a lot of paperwork and timelines to manage – which oftentimes goes far beyond their main job duties.
After the same client spends a season with us, we start hearing about how much easier their job has become. That’s because our job is to do more than just sell you the right benefits package for your company and your employees. We strive to deliver amazing tools and customer service that simplifies the administrative side of your employee benefits plan. Wondering what that could look like for your company? Below, we outline a few of the tools and services that make work easier for each of our clients.
Our online enrollment tool, Ease Central, is the first step in our approach to uncomplicating benefits for your team. This is the portal that houses all of your documents, and helps your staff enroll in the right programs. You send us a list of employee names and contact information, we get each one set up in the system with an individual login, and they review their options to elect all of their benefits in one simple platform.
Questions from your team are directed to our experienced staff, so we act as an expert resource to help walk your employees through their plans. This takes the headaches out of open enrollment, and simplifies your onboarding system for new employees.
Downright Thorough Information
Within Ease Central, we add a customized employee packet that outlines everything available to them in a snapshot. We also create a customized video for your staff that outlines all the documents they’ll find in the portal, what each plan includes, and some FAQ’s about the options they have. This is a critical piece of our process, as it helps your employees feel empowered to make the right choices for themselves and their families as they’re reviewing their options.
Painless Deductions and Reporting
Once your company wraps up the open enrollment period, or your new employee finishes their paperwork, we get everything set up with the insurance companies and pull a summary that’s shared with you. This helps you understand which benefits your staff opts into most – and finds the most useful. It also makes setting up payroll deductions effortless.
A Managed Timeline
When we set your company up in our system for open enrollment, we set up a clear timeline with e-reminders so that your employees have ample time to elect their benefits, without you constantly needing to remind them to do so. It’s virtually a hands-off process for your HR folks – we manage the paperwork, we manage the timeline, and we even get in touch with staffers who haven’t filled out their details.
A Scalable, Scrupulous Approach to Employee Benefits
If our approach to helping you find and manage your employee benefits sounds different from what you’ve experienced in the past, that’s because it probably is. Our vision is to help you find what fits your company and takes care of your employees, while providing you with an elite level of customer service, with no additional fees or charges for leveraging our expertise. Basically, we treat you how we like to be treated – and once you experience the difference of having a real benefits partner by your side, you won’t want to work with anyone else.